Arkansas Best Corporation Announces Third Quarter Results; ABF's Third Quarter Operating Ratio Improves to 91.9%

 FORT SMITH, Ark., Oct 20, 2003 -- Arkansas Best Corporation (Nasdaq: ABFS) today announced third quarter 2003 net income of $17.0 million, or $0.67 per diluted common share. For the third quarter of 2002, net income was $18.3 million, or $0.73 per diluted common share. Excluding three items of note, third quarter 2002 earnings were $0.54 per diluted common share. The three items of note during the third quarter of 2002 included: an earnings increase of $0.12 per diluted common share related to a favorable settlement with the Internal Revenue Service, an earnings increase of $0.09 per diluted common share associated with the after-tax gains on sales of excess freight facilities at ABF and an earnings decrease of $0.02 per diluted common share relating to increased liability reserves associated with the liquidation of an insurer who provides excess workers' compensation insurance for claims that arose from 1993 through 1999. Arkansas Best's revenue, during the third quarter of 2003, was $402.9 million, an increase of 7.3% over the third quarter of 2002.
ABF Freight System, Inc.(R)
ABF Freight System, the company's largest subsidiary, had third quarter 2003 revenue of $360.6 million, a per-day increase of 7.5% compared to third quarter 2002 revenue of $335.5 million. ABF's third quarter 2003 operating ratio was 91.9% versus an operating ratio of 92.9% during the third quarter of 2002. This year's third quarter operating ratio at ABF was the third best for any third quarter in the last twenty-five years. Billed LTL revenue per hundredweight, including fuel surcharge, was $24.39, an increase of 6.5% over last year's third quarter figure of $22.91. Billed LTL revenue per hundredweight, excluding fuel surcharge, was $23.60, an increase of 5.4% over last year's third quarter figure of $22.39. Approximately one-half of the yield increase, excluding fuel surcharge, was a result of changes in the freight profile since the early September 2002 demise of Consolidated Freightways (CF). "We remain encouraged by the positive pricing environment currently experienced by our industry," said Robert A. Young III, Arkansas Best President and Chief Executive Officer. "ABF's increases on contracts and deferred pricing agreements continue to be favorable by historical standards and retention of the July 14 general rate increase has been good."
ABF's third quarter LTL tonnage per day increased 0.5% compared to the same period last year. Versus the second quarter of 2003, ABF's third quarter LTL tonnage per day increased 2.8%. "ABF's sequential LTL tonnage change compared to this year's second quarter was in line with expected changes given normal seasonal trends from the second quarter to the third quarter," said Mr. Young. Comparisons of third quarter 2003 LTL tonnage to the same figures in the third quarter of 2002 include additional business in September of both years associated with CF's closing. "Our business does not yet reflect much of a change in the overall economy of our country. I continue to be encouraged about the positive signs and comments from others regarding the improving economic environment. If the economy does improve, this should eventually translate into more business for ABF. Regardless of economic conditions, ABF will continue to emphasize excellent customer service while managing costs to provide superior value to its customers," said Mr. Young.
"ABF's third quarter operating ratio of 91.9% compares very favorably to this year's second quarter operating ratio of 95.7%," said Mr. Young. "This was due, primarily, to yield improvements but also reflects some positive operational effects from seasonal increases in tonnage and revenue without the addition of an equivalent amount of costs."
"Productivity measures at ABF were slightly below levels for the same period last year. These figures continue to be affected by additional shipment handling related to ABF's concentration on transit time improvements and premium services provided at pickup and delivery," said Mr. Young. "These measures were the same as in the second quarter of this year."
Recognition of Excellence at ABF
Continuing its long pattern of recognition for superior industry achievement, ABF and its employees were recently recognized with two more prestigious safety awards. In mid-September, the American Trucking Associations (ATA) named ABF as the winner of its 2003 President's Trophy for safety. This is the highest safety award in the motor carrier industry. ABF is the only carrier to have won this award five times.
Earlier this month, the ATA also named Jim McFarlin, director of safety and security for ABF, as the 2003 Safety Director of the Year. This award is presented annually to the motor carrier safety executive whose professional qualifications, safety programs and achievements are considered outstanding. Jim also won the Outstanding Service Award for safety in 2000. "Safety is a very high priority at ABF. It is gratifying to have our employees and safety programs continue to be recognized as the very best in the trucking industry," said Mr. Young.
ABF's Redesigned Web Site
In early August, ABF announced the launch of its re-engineered Web site at abf.com which offers a simpler graphical interface, streamlined applications and industry-first advances in automated personalization. This new design allows for the matching of the most relevant online tools and shipment information to the specific site user.
Clipper
For the third quarter of 2003, Clipper had revenues of $34.0 million compared to $32.4 million in the third quarter of 2002, an increase of 4.9%. Clipper's third quarter 2003 operating ratio was 98.2% versus 97.7% during the same period last year. "During the third quarter, the intermodal portion of Clipper's dry freight, full-load business continued to experience significant year-over-year increases in revenues and margins," said Mr. Young. "However, this was offset by revenues and profit declines at Clipper's temperature- controlled division. These declines were caused by continued softness in the demand for produce moving off the West Coast," said Mr. Young. "In addition, competition from truckload operators reduced the margins per load Clipper experienced during this year's third quarter as compared to the same period last year."
Common Stock Purchase
During the third quarter of 2003, Arkansas Best did not make any open market purchases of its common stock. In total, as a part of Arkansas Best's previously announced program to repurchase up to a maximum of $25 million of its common stock, the company has purchased 200,000 shares totaling $4.8 million during 2003.
Credit Agreement Extension
As previously reported, as of Friday, September 26, 2003, Arkansas Best amended and restated its existing $225 million Credit Agreement. The agreement was extended for two years and is now scheduled to mature on May 15, 2007. Arkansas Best continues to have a strong balance sheet and closed the third quarter with total debt below $20 million.
Conference Call
Arkansas Best Corporation will host a conference call with company executives to discuss the 2003 third quarter results. The call will be today, Monday, October 20, at 11:00 a.m. EDT (10:00 a.m. CDT). Interested parties are invited to listen by calling (877) 275-1257. Following the call, a recorded playback will be available through the end of October. To listen to the playback, dial (800) 642-1687. The conference call ID for the playback is 3083550. The conference call and playback can also be accessed, through Friday, October 31, on Arkansas Best's Web site at www.arkbest.com .
Company Description
Arkansas Best Corporation, headquartered in Fort Smith, Arkansas, is a diversified transportation holding company with two primary operating subsidiaries. ABF Freight System, Inc., in continuous service since 1923, provides national transportation of less-than-truckload ("LTL") general commodities throughout North America. Clipper is an intermodal marketing company that provides domestic freight services utilizing rail and over-the- road transportation.
Forward-Looking Statements
The following is a "safe harbor" statement under the Private Securities Litigation Reform Act of 1995: Statements contained in this press release that are not based on historical facts are "forward-looking statements." Terms such as "estimate," "forecast," "expect," "predict," "plan," "anticipate," "believe," "intend," "should," "would," "scheduled," and similar expressions and the negatives of such terms are intended to identify forward- looking statements. Such statements are by their nature subject to uncertainties and risk, including, but not limited to, union relations; availability and cost of capital; shifts in market demand; weather conditions; the performance and needs of industries served by Arkansas Best's subsidiaries; actual future costs of operating expenses such as fuel and related taxes; self-insurance claims and employee wages and benefits; actual costs of continuing investments in technology; the timing and amount of capital expenditures; competitive initiatives and pricing pressures; general economic conditions; and other financial, operational and legal risks and uncertainties detailed from time to time in the Company's Securities and Exchange Commission ("SEC") public filings.
The following tables show financial data and operating statistics on Arkansas Best Corporation and its subsidiary companies.

 
     ARKANSAS BEST CORPORATION 
     CONSOLIDATED STATEMENTS OF INCOME (Unaudited) 
                              Three Months Ended        Nine Months Ended 
                                 September 30              September 30 
                                2003       2002         2003          2002 
                              ($ thousands, except share and per share data) 
 
    OPERATING REVENUES       $402,878    $375,397    $1,140,330    $1,040,732 
 
    OPERATING EXPENSES 
     AND COSTS                374,233     351,450     1,088,291       998,710 
    OPERATING INCOME           28,645      23,947        52,039        42,022 
    OTHER INCOME (EXPENSE) 
      Net gains (losses) on 
       sales of property 
       and other                 (217)      3,721          (211)        3,721 
      Gain on sale - Wingfoot     ---         ---        12,060           --- 
      IRS interest settlement(A)  ---       5,221           ---         5,221 
      Fair value changes and 
       payments on interest 
       rate swap(B)               (51)        ---       (10,333)          --- 
      Interest expense           (434)     (2,053)       (2,941)       (6,108) 
      Other, net                  613         332           311          (178) 
                                  (89)      7,221        (1,114)        2,656 
 
    INCOME BEFORE INCOME 
     TAXES                     28,556      31,168        50,925        44,678 
 
    FEDERAL AND STATE INCOME 
     TAXES 
      Current                   8,034      12,811        11,895        10,828 
      Deferred                  3,546          10         7,598         7,560 
                               11,580      12,821        19,493        18,388 
    INCOME BEFORE CUMULATIVE 
     EFFECT OF CHANGE IN 
     ACCOUNTING PRINCIPLE      16,976      18,347        31,432        26,290 
    CUMULATIVE EFFECT OF 
     CHANGE IN ACCOUNTING 
     PRINCIPLE, NET OF 
     TAX BENEFITS 
     OF $13,580 (C)               ---         ---           ---       (23,935) 
 
    NET INCOME                $16,976     $18,347       $31,432        $2,355 
 
    NET INCOME (LOSS) PER 
     COMMON SHARE 
    Basic: 
      Income before cumulative 
       effect of change in 
       accounting principle     $0.68       $0.74         $1.26         $1.07 
      Cumulative effect of 
       change in accounting 
       principle, net of tax      ---         ---           ---         (0.97) 
    NET INCOME PER SHARE        $0.68       $0.74         $1.26         $0.10 
    AVERAGE COMMON SHARES 
     OUTSTANDING (BASIC):  24,787,831  24,783,674    24,861,966    24,710,743 
 
    Diluted: 
      Income before cumulative 
       effect of change in 
       accounting principle     $0.67       $0.73         $1.24         $1.04 
      Cumulative effect of 
       change in accounting 
       principle, net of tax      ---         ---           ---         (0.95) 
    NET INCOME PER SHARE        $0.67       $0.73         $1.24         $0.09 
 
    AVERAGE COMMON SHARES 
     OUTSTANDING 
     (DILUTED):            25,287,271  25,296,694    25,339,629    25,312,753 
 
    CASH DIVIDENDS PAID 
     PER COMMON SHARE           $0.08        $---         $0.24          $--- 
 
    (A)  In the third quarter of 2002, the Company recognized other income of 
         $3.1 million, net of taxes, due to a favorable settlement with the 
         Internal Revenue Service. 
    (B)  The nine months ended September 30, 2003 includes a pre-tax non-cash 
         charge of $8.9 million, due to no longer forecasting interest 
         payments on $110.0 million of borrowings. 
    (C)  In the first quarter of 2002, the Company recognized a non-cash 
         impairment loss of $23.9 million, net of taxes, due to the write-off 
         of Clipper goodwill. 
 
 
     ARKANSAS BEST CORPORATION 
     CONSOLIDATED BALANCE SHEETS 
                                            Sept. 30      Dec. 31 
                                              2003          2002 
                                           (Unaudited)      Note 
                                                ($ thousands) 
 
    ASSETS 
 
    CURRENT ASSETS 
      Cash and cash equivalents              $2,988        $39,644 
      Accounts receivable, less 
       allowances (2003 - $3,264; 
       2002 - $2,942)                       140,845        130,769 
      Prepaid expenses                       11,454          7,787 
      Deferred income taxes                  26,798         26,443 
      Federal and state income 
       taxes prepaid                            612            --- 
      Other                                   3,119          3,729 
        TOTAL CURRENT ASSETS                185,816        208,372 
 
    PROPERTY, PLANT AND EQUIPMENT 
      Land and structures                   223,135        223,107 
      Revenue equipment                     371,319        343,100 
      Service, office and other equipment   106,656         91,054 
      Leasehold improvements                 12,977         12,983 
                                            714,087        670,244 
      Less allowances for depreciation 
       and amortization                     350,475        330,841 
                                            363,612        339,403 
 
    INVESTMENT IN WINGFOOT                      ---         59,341 
 
    PREPAID PENSION COSTS                    35,669         29,017 
 
    OTHER ASSETS                             65,597         53,225 
 
    ASSETS HELD FOR SALE                      5,641          3,203 
 
    GOODWILL, less accumulated 
     amortization (2003 and 2002 - $32,037)  63,861         63,811 
 
                                           $720,196       $756,372 
 
     Note:  The balance sheet at December 31, 2002 has been derived from the 
     audited financial statements at that date, but does not include all of 
     the information and footnotes required by generally accepted accounting 
     principles for complete financial statements. 
 
 
     ARKANSAS BEST CORPORATION 
     CONSOLIDATED BALANCE SHEETS - continued 
                                           Sept. 30        Dec. 31 
                                              2003           2002 
                                          (Unaudited)        Note 
                                                ($ thousands) 
    LIABILITIES AND STOCKHOLDERS' EQUITY 
 
    CURRENT LIABILITIES 
      Bank overdraft and drafts payable     $10,588         $7,808 
      Accounts payable                       70,279         58,442 
      Federal and state income taxes            ---          5,442 
      Accrued expenses                      130,253        123,294 
      Current portion of long-term debt         340            328 
        TOTAL CURRENT LIABILITIES           211,460        195,314 
 
    LONG-TERM DEBT, less current portion     19,561        112,151 
 
    FAIR VALUE OF INTEREST RATE SWAP          7,743          9,853 
 
    OTHER LIABILITIES                        65,391         59,938 
 
    DEFERRED INCOME TAXES                    32,605         23,656 
 
    FUTURE MINIMUM RENTAL COMMITMENTS, NET 
     (as of September 30, 2003 - $50,142)       ---            --- 
 
    OTHER COMMITMENTS AND CONTINGENCIES         ---            --- 
 
    STOCKHOLDERS' EQUITY 
      Common stock, $.01 par value, 
       authorized 70,000,000 shares; 
       issued 2003:  25,071,141; 2002: 
       24,972,086 shares                        251            250 
      Additional paid-in capital            212,839        211,567 
      Retained earnings                     179,929        154,455 
      Treasury stock, at cost, 2003: 
       259,782 shares; 2002: 59,782 shares   (5,807)          (955) 
      Accumulated other comprehensive loss   (3,776)        (9,857) 
        TOTAL STOCKHOLDERS' EQUITY          383,436        355,460 
 
                                           $720,196       $756,372 
 
     Note:  The balance sheet at December 31, 2002 has been derived from the 
     audited financial statements at that date, but does not include all of 
     the information and footnotes required by generally accepted accounting 
     principles for complete financial statements. 
 
 
     ARKANSAS BEST CORPORATION 
     CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) 
                                               Nine Months Ended 
                                                 September 30 
                                              2003           2002 
                                                ($ thousands) 
    OPERATING ACTIVITIES 
      Net income                            $31,432         $2,355 
      Adjustment to reconcile net income 
       to net cash provided by operating 
       activities: 
        Change in accounting principle, 
         net of tax                             ---         23,935 
        Depreciation and amortization        37,483         36,972 
        Other amortization                      259            189 
        Provision for losses on 
         accounts receivable                  1,057          1,189 
        Provision for deferred income taxes   7,598          7,560 
        Fair value of interest rate swap      7,743            --- 
        (Gain) loss on sales of assets 
         and other                              183         (3,664) 
        Gain on sale of Wingfoot            (12,060)           --- 
        Changes in operating assets 
         and liabilities: 
          Receivables                       (11,106)       (26,418) 
          Prepaid expenses                   (3,668)        (4,308) 
          Other assets                      (19,280)        (2,254) 
          Accounts payable, bank drafts 
           payable, taxes payable, 
           accrued expenses and other 
           liabilities                       16,494         22,829 
 
    NET CASH PROVIDED BY OPERATING 
     ACTIVITIES                              56,135         58,385 
 
    INVESTING ACTIVITIES 
      Purchases of property, plant and 
       equipment, less capitalized leases 
       and notes payable                    (63,935)       (49,130) 
      Proceeds from asset sales               2,525         11,641 
      Proceeds from sale of Wingfoot         71,309            --- 
      Capitalization of internally 
       developed software and other          (2,854)        (3,528) 
    NET CASH PROVIDED (USED) BY 
     INVESTING ACTIVITIES                     7,045        (41,017) 
 
    FINANCING ACTIVITIES 
      Borrowings under revolving 
       credit facilities                    207,200         61,200 
      Payments under revolving credit 
       facilities                          (299,500)       (61,200) 
      Payments on long-term debt               (278)       (15,142) 
      Retirement of bonds                       ---         (4,983) 
      Net increase (decrease) in 
       bank overdraft                         2,796         (1,471) 
      Dividends paid on common stock         (5,958)           --- 
      Purchase of preferred stock            (4,852)           --- 
      Other, net                                756          1,918 
    NET CASH USED BY FINANCING ACTIVITIES   (99,836)       (19,678) 
 
    NET DECREASE IN CASH AND CASH 
     EQUIVALENTS                            (36,656)        (2,310) 
      Cash and cash equivalents at 
       beginning of period                   39,644         14,860 
    CASH AND CASH EQUIVALENTS AT 
     END OF PERIOD                           $2,988        $12,550 
 
 
     ARKANSAS BEST CORPORATION 
     FINANCIAL STATEMENT OPERATING SEGMENT DATA 
     AND OPERATING RATIOS (Unaudited) 
 
                                            Three Months Ended 
                                               September 30 
                                         2003                 2002 
                                               ($ thousands) 
 
    OPERATING REVENUES 
 
    ABF Freight System, Inc. (A) 
      LTL                              $331,571             $307,553 
      TL                                 29,038               27,963 
      Total                             360,609              335,516 
    Clipper                              33,980               32,399 
    Other revenues and 
     eliminations                         8,289                7,482 
    Total consolidated 
     operating revenues                $402,878             $375,397 
 
    OPERATING EXPENSES AND COSTS 
 
    ABF Freight System, Inc. (A) 
     Salaries and wages                $229,552    63.7%    $217,987    65.0% 
     Supplies and expenses               45,097    12.5       40,926    12.2 
     Operating taxes and licenses         9,840     2.7       10,070     3.0 
     Insurance                            6,158     1.7        5,862     1.7 
     Communications and utilities         3,516     1.0        3,545     1.1 
     Depreciation and amortization       11,116     3.1       10,391     3.1 
     Rents and purchased transportation  25,215     7.0       21,836     6.5 
     Other                                1,055     0.3        1,217     0.3 
     (Gain) on sale of equipment           (228)   (0.1)         (31)    --- 
                                        331,321    91.9%     311,803    92.9% 
 
    Clipper 
      Cost of services                   29,292    86.2%      27,634    85.3% 
      Selling, administrative 
       and general                        4,064    12.0        4,029    12.4 
      Loss on sale of equipment               6     ---            3     --- 
                                         33,362    98.2%      31,666    97.7% 
 
    Other expenses and eliminations       9,550                7,981 
 
    Total consolidated operating 
     expenses and costs                $374,233             $351,450 
 
    OPERATING INCOME (LOSS) 
 
    ABF Freight System, Inc. (A)        $29,288              $23,713 
    Clipper                                 618                  733 
    Other loss and eliminations          (1,261)                (499) 
    Total consolidated operating income $28,645              $23,947 
 
 
                                             Nine Months Ended 
                                                September 30 
                                         2003                 2002 
                                               ($ thousands) 
 
    OPERATING REVENUES 
 
    ABF Freight System, Inc.(A) 
      LTL                              $942,313             $855,057 
      TL                                 79,666               77,160 
      Total                           1,021,979              932,217 
 
    Clipper                              95,446               88,634 
    Other revenues and eliminations      22,905               19,881 
    Total consolidated 
     operating revenues              $1,140,330           $1,040,732 
 
 
    OPERATING EXPENSES AND COSTS 
 
    ABF Freight System, Inc. (A) 
     Salaries and wages                $671,782   65.7%     $626,412   67.2% 
     Supplies and expenses              133,323   13.0       115,131   12.4 
      Operating taxes and licenses       29,568    2.9        29,923    3.2 
      Insurance                          17,801    1.7        17,008    1.8 
      Communications and utilities       10,985    1.1        10,283    1.1 
      Depreciation and amortization      31,788    3.1        31,137    3.3 
      Rents and purchased 
       transportation                    69,044    6.8        58,001    6.2 
      Other                               2,758    0.3         2,812    0.3 
      (Gain) on sale of equipment           (28)   ---          (255)   --- 
                                        967,021   94.6%      890,452   95.5% 
 
    Clipper 
      Cost of services                   82,480   86.4%       76,121   85.9% 
      Selling, administrative 
       and general                       12,108   12.7        11,645   13.1 
      Loss on sale of equipment               1    ---            67    0.1 
                                         94,589   99.1%       87,833   99.1% 
 
    Other expenses and eliminations      26,681               20,425 
 
    Total consolidated operating 
     expenses and costs              $1,088,291             $998,710 
 
    OPERATING INCOME (LOSS) 
 
    ABF Freight System, Inc. (A)        $54,958              $41,765 
    Clipper                                 857                  801 
    Other loss and eliminations          (3,776)                (544) 
    Total consolidated operating income $52,039              $42,022 
 
    (A)  Includes U.S., Canadian, and Puerto Rican operations of ABF 
         affiliates. 
 
 
     ARKANSAS BEST CORPORATION 
     FINANCIAL STATISTICS AND GAAP NET INCOME RECONCILIATION (Unaudited) 
 
                                                         Rolling 
                                                   Twelve Months Ended 
                                                    September 30, 2003 
    FINANCIAL STATISTICS 
 
    After-Tax Return on Stockholders' Equity 
     (net income / average equity)                        12.65% 
    Debt to Equity Ratio                                  0.05:1 
    After-Tax Return on Capital Employed (A)              13.01% 
 
    (A)  (Net income + interest after tax) / (average total debt + average 
         equity) 
 
 
                                                 Three Months Ended 
                                                 September 30, 2002 
                                                          Net Income 
                                                  Net      Per Share 
                                                Income     (Diluted) 
    RECONCILIATION OF GAAP NET INCOME 
     AND NET INCOME PER SHARE 
    GAAP net income                            $18,347       $0.73 
    Less IRS interest settlement                (3,070)      (0.12) 
    Less gains on sales of excess 
     freight facilities                         (2,188)      (0.09) 
    Plus workers' compensation excess 
     liability increase                            529        0.02 
    Net income, excluding above items 
     (non-GAAP financial measure)              $13,618       $0.54 
 
 
     ABF FREIGHT SYSTEM, INC. 
     OPERATING STATISTICS 
     FOR THE THREE AND NINE MONTHS ENDED SEPTEMBER 30, 2003 
 
                                 Three Months Ended        Nine Months Ended 
                                    September 30              September 30 
                              2003      2002    %        2003      2002   % 
                                              Change                    Change 
 
    Billed Revenue* LTL     $ 24.39   $ 22.91  6.5%    $ 23.83   $ 22.06 8.0% 
     /CWT           TL      $  8.92   $  8.23  8.4%    $  8.58   $  7.85 9.3% 
                    Total   $ 21.40   $ 19.94  7.3%    $ 20.93   $ 19.19 9.1% 
 
    Billed Revenue* LTL     $ 23.60   $ 22.39  5.4%    $ 22.96   $ 21.68 5.9% 
     /CWT           TL      $  8.63    $ 8.13  6.2%    $  8.35   $  7.77 7.5% 
     (without fuel  Total   $ 20.70   $ 19.51  6.1%    $ 20.18   $ 18.87 7.0% 
      surcharge) 
 
    Billed Revenue* LTL     $238.87   $227.06  5.2%    $232.23   $219.81 5.6% 
     /Shipment      TL    $1,459.53 $1,345.74  8.5%  $1,394.78 $1,281.42 8.8% 
                    Total   $256.12   $243.96  5.0%    $248.37   $236.00 5.2% 
 
    Billed Revenue* LTL     $231.11   $221.94  4.1%    $223.73   $216.02 3.6% 
     /Shipment      TL    $1,411.17 $1,328.99  6.2%  $1,358.21 $1,269.01 7.0% 
     (without fuel  Total   $247.78   $238.67  3.8%   $ 239.47   $232.07 3.2% 
      surcharge) 
 
    Tonnage         LTL     681,485   677,891  0.5%  1,983,958 1,950,385 1.7% 
    (tons)          TL      163,158   171,595 (4.9)%   466,184   494,570(5.7)% 
                    Total   844,643   849,486 (0.6)% 2,450,142 2,444,955 0.2% 
 
    Shipments**     LTL   1,391,605 1,367,868  1.7%  4,072,283 3,914,823 4.0% 
                    TL       19,946    20,984 (5.0)%    57,323    60,600(5.4)% 
                    Total 1,411,551 1,388,852  1.6%  4,129,606 3,975,423 3.9% 
 
     *  Billed Revenue does not include revenue deferral required for 
        financial statement purposes under the Company's revenue recognition 
        policy.  Prior to the third quarter 2002, the Company reported 
        revenue-per-hundredweight statistics using financial statement revenue 
        recognized on a relative transit time basis. 
 
    **  LTL and total shipment counts for the nine months ended 
        September 30, 2002 reflect the correction of an insignificant 
        reporting error that appeared in the second quarter 2002. 

There were 64 workdays in the three months ended September 30, 2003 and in the three months ended September 30, 2002.
There were 191 workdays in the nine months ended September 30, 2003 and in the nine months ended September 30, 2002.

    Includes U.S., Canadian and Puerto Rican operations of ABF affiliates. 
 
     Contact:  Mr. David E. Loeffler, Vice President, Chief Financial Officer 
                and Treasurer 
               Telephone: (479) 785-6157 
 
               Mr. David Humphrey, Director of Investor Relations 
               Telephone: (479) 785-6200