##  [Use Case: Global E-Commerce Leader Streamlines Vendor Returns with ArcBest](/insights/global-ecommerce-leader-streamlines-vendor-returns) 

       ![](https://cdn.bfldr.com/IL79ZI6C/at/k72ptk8tpsmwvpbqmp49/topo40.png?drupal-image-style=scale_width_1025&width=1025&height=636&format=auto&itok=7rHzlGxK)      ![](https://cdn.bfldr.com/IL79ZI6C/at/k72ptk8tpsmwvpbqmp49/topo40.png?drupal-image-style=scale_width_1025&width=1025&height=636&format=auto&itok=7rHzlGxK)  

 ###### USE CASE

## Global E-Commerce Leader Streamlines Vendor Returns with ArcBest

Managing 10,000–18,000 monthly vendor return shipments across more than 100 fulfillment centers became an increasingly complex endeavor for a major ecommerce retailer. Fragmented processes, inconsistent routing and limited visibility made scaling difficult, which threatened both cost control and vendor relationships.

 

 

 

    ![](https://cdn.bfldr.com/IL79ZI6C/at/thj62hfxh2ftc6wxv759zsw/ArcBest-Use_Case-Web-Images-Retail2-1200x1200?format=auto) 

 

  

 

       ![](https://cdn.bfldr.com/IL79ZI6C/at/k72ptk8tpsmwvpbqmp49/topo40.png?drupal-image-style=scale_width_1025&width=1025&height=636&format=auto&itok=7rHzlGxK)      ![](https://cdn.bfldr.com/IL79ZI6C/at/k72ptk8tpsmwvpbqmp49/topo40.png?drupal-image-style=scale_width_1025&width=1025&height=636&format=auto&itok=7rHzlGxK)  

  

### Download the Use Case

Learn how ArcBest implemented a unified [supply chain optimization](https://arcb.com/shippers/solutions/managed-logistics/supply-chain-optimization) (SCO) model that consolidated warehousing, balanced TL and LTL modes, centralized coordination and delivered full visibility — enabling the retailer to reduce costs, improve efficiency and seamlessly scale highvolume returns.

[Download![](/themes/custom/arcbest/icons/button-chevron.svg)](https://cdn.bfldr.com/YIEV9O3Y/at/9zhxxh8z4prpt5pwq9tg9v58/ArcBest-Managed-Use_Case-Retail2)