Investing in our people
ArcBest has been named a 2025 Training APEX Award winner, ranking No. 12 on the list of 95 companies. The award, presented by Training magazine, honors organizations that demonstrate excellence in their training programs, and it highlights ArcBest’s commitment to learning, growth and professional development. This is the 16th time ArcBest has ranked on the list and our 11th time to place in the top 20. Winners were announced during the Training 2025 Conference & Expo in Orlando, Florida, on February 17.
“Our Growth core value encourages our people to be lifelong learners and creative problem solvers, which empowers us to consistently serve our customers with excellence,” said Erin Gattis, ArcBest chief human resources officer. “Our Learning and Development team aligns training initiatives with business strategies and goals, ensuring our people have the knowledge and resources to confidently do their jobs. This award is a testament to ArcBest’s commitment to investing in our people and to the outstanding work our team does every day.”
The 25th annual APEX Awards ranking is determined by a wide range of qualitative and quantitative factors including investment in employee development, the scope of development programs, how closely development efforts are linked to business goals and objectives, and their effectiveness in terms of behavior change and business impact.
ArcBest’s 2024 learning and development initiatives
ArcBest is committed to providing continuous personal and professional growth opportunities for every role at every career level. Our Learning and Development team was established in 1986 and today collaborates with every department across the organization to strategically build classes and programs — with specific teams specializing in campus, field and quality awareness training.
In 2024, we had over 128,000 enrollments in online or instructor-led courses and over 111,000 hours of live instruction. Additional training highlights for last year include
- Trained 5,000 employees on our problem elimination process, empowering them to identify and resolve inefficiencies
- Added more than 400 unique classes to our course catalog and provided 196 live, unique in-person or webinar courses throughout the year
- Helped update our forklift and hazmat training modules to exceed OSHA requirements
- Launched a new instructor-led session that teaches front-line employees how to navigate conflicts common to our industry
- Continued engaging current and future leaders through the ArcBest Leadership Academy, Leadership Series and Aspiring Leaders programs.
About Training magazine
Training magazine is the leading business publication for learning and development and HR professionals. It has been the ultimate resource for innovative learning and development—in print, in person, and online—over the last 60 years. Training magazine and Training magazine Events are produced by Lakewood Media Group. For more information about the 2025 Training Conference & Expo, please visit: www.trainingconference.com.
