At ArcBest, we are monitoring the evolving situation with the coronavirus (COVID-19) and its potential impact on our customers’ supply chains. Read More.

What is a Customs Bond and Why Do Importers Need One?

Posted by Becky Harris on July 7, 2020 - 1:50 PM

Understanding Import Bonds

There are over 300 land, air and sea ports of entry into the United States, and the U.S. Customs & Border Protection agency (CBP) has jurisdiction over all of them. At these ports, CBP provides security and screening of all foreign visitors, returning American citizens and imported cargo. Here, we’ll take a look at imported cargo — specifically at the requirement of a U.S.

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Understanding HAZMAT Placards

Posted by Becky Harris on June 22, 2020 - 9:57 AM

Hazardous material signs: what you need to know

Have you ever noticed diamond-shaped signs on the back or sides of a semi-truck trailer and wondered what they are and why they’re there? They’re called HAZMAT placards, and they provide details about the kind of cargo a truck is carrying.  

The United States Department of Transportation (DOT) also requires carriers to display these signs when moving hazardous goods because they inform emergency responders of what substances are involved in case of an accident.  

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Freight Pickup and Delivery – What You Should Know

Posted by Becky Harris on May 26, 2020 - 3:33 PM

A great shipping experience begins with a smooth pickup 

When customers get their shipments on time and without damage, they’re much more likely to keep doing business with you and talk about their positive experience. But if something goes wrong and their expectations aren’t met, they’ll just tell people about their negative experience. That’s why scheduling freight pickup and delivery for the right time and place is critical.

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How does air freight work?

Posted by Pete Fada on October 9, 2019 - 2:11 PM

When speed is your priority, air shipping is the solution

In this “need it yesterday” world, air shipping is the ideal solution to move freight across the country — or the globe — quickly and safely. It allows shippers to respond to customers and market demands fast and easy. It’s the service manufacturers turn to when an assembly line breaks down, and they need an immediate replacement part. It’s what pharmaceutical companies use to ship temperature-sensitive immunizations worldwide.

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Hurricane Dorian Service Update

Posted by Becky Harris on September 2, 2019 - 12:12 PM

Our hurricane preparedness process is currently in effect. For the most recent updates, view service center and lane interruptions here.

Our top priorities are the safety and well-being of our people and protecting our customers’ freight. As the situation continues to evolve, please don’t hesitate to contact your account manager or our Customer Service team at 800-610-5544 for assistance.

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How to Ship to Puerto Rico

Posted by Luis Ariza on July 18, 2019 - 10:41 AM

What you need to know about shipping to Puerto Rico

When you’re shipping to Puerto Rico, there’s no reason to feel like you’re on an island. Though more than 1,000 miles separate it from the southern tip of Florida, shipping freight there isn’t difficult. In fact, it’s not very different from shipping to any contiguous U.S. state. You just need to plan for different transit schedules and provide some additional documentation.

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Improving Vendor Compliance Performance

Posted by Dwight Hayes on June 26, 2019 - 4:31 PM

Vendor compliance doesn’t have to be complicated

Every retailer has requirements in place to streamline its shipping and receiving processes. And meeting them is key to a vendor’s success. Failure to comply with assigned delivery times, labeling practices and other shipping procedures can result in financial penalties and damaged relationships. But because compliance means different things for each retailer, vendors can struggle to meet the varying conditions of when, where and how they may deliver goods. That doesn’t mean the two are working against each other, though.

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The Impact of DOT Week on Shippers

Posted by Paige Stewart on May 20, 2019 - 2:58 PM

What shippers need to know about DOT Week

Each June, the Commercial Vehicle Safety Alliance (CVSA) hosts the International Roadcheck — commonly known among shippers as DOT Week. Since its beginning in 1988, more than 1.6 million roadside inspections have taken place to promote commercial motor vehicle and driver safety. The 2019 dates are June 4-6.

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