A century of logistics experience
Over the last 100 years, the ArcBest mission statement has been refined, but the heart of it hasn’t changed: to connect and positively impact the world through solving logistics challenges. Our priorities have always been delivering on our promises and developing lasting relationships with our customers — even in the face of uncertainty caused by events such as The Great Depression, World War II, economic recessions and the COVID-19 pandemic.
As we celebrate this milestone anniversary and reflect on the last 100 years, growth, innovation and customer service continue to set ArcBest apart as a leading logistics provider.
Growing in size, solutions and expertise
Over ArcBest's long history, we’ve grown from a local freight hauler to a global logistics powerhouse. Expanding our services from delivering shipments in the Fort Smith, Arkansas area to providing integrated solutions around the world gives our customers the capacity and services they need to get the job done, no matter what.
What began as a small business now employs more than 15,000 people across over 250 campuses and service centers. As our team grows, so does our industry knowledge. Our people are at the heart of our success, and we’re deeply focused on building a culture that’s grounded in the company’s core values of Creativity, Integrity, Collaboration, Growth, Excellence and Wellness.
We support employees by providing a workplace where people with diverse experiences and perspectives can grow and make a lasting impact, and our award-winning training and development program ensures that every person you work with is skilled and capable.
Finding ways to innovate and change
How we do business today is drastically different from 1923, and the speed at which things change is ever-increasing. With a significant investment in technology and innovation each year, we’re continually looking ahead to ensure we meet both current and future supply chain needs. We’re focused on building solutions that make it easier for you to do business now and for decades to come.
Along with a focus on innovation, we value being a good corporate citizen. Our environmental, social, and corporate governance (ESG) efforts are a top priority, and we are committed to developing and executing a strategy to identify, analyze and report on ESG-related data and information. We’re making strides in critical areas and are dedicated to working with our customers toward a safer, more sustainable supply chain.
Staying committed to customer service
Since 1923, we’ve been solving problems with a human touch. As an integrated logistics provider with a focus on customer obsession, we can serve as an extension of your team to help you simplify and improve your supply chain. With ArcBest, your business has easy access to a variety of services through a single resource — allowing you to shift seamlessly between solutions without having to manage multiple providers.
Looking forward to many more years
ArcBest is dedicated to creating long-lasting relationships as we do business. With a century of experience behind us and unlimited potential before us, we’ll help you find a way through your logistics challenges. Connect with the ArcBest team to utilize our skills and knowledge for your business.