Dennis L. Anderson II is the Chief Strategy Officer at ArcBest®. With over 20 years of experience in logistics, he leads the company’s critical strategy management efforts, which include organic and external initiatives to create value. Dennis and his team also focus on sharing the ArcBest story to build positive brand awareness and deep, trusted relationships with external stakeholders.  

As Chief Strategy Officer, Dennis advocates for ArcBest’s customer-obsessed culture. His teams work to understand customer experiences by analyzing data and trends, helping ensure customers have a consistently exceptional experience. Dennis has been a catalyst behind the company’s commitment to listening, seeing the world through customers’ eyes, and thoughtfully improving how our processes, services and technologies impact their business. 

Dennis has had a leadership role in every acquisition and divestiture at ArcBest during the past decade. This includes the company’s acquisition of MoLo Solutions in 2021, which nearly doubled the size of ArcBest’s capacity base and expanded the company’s ability to serve customers well. In 2017, he was involved in restructuring ArcBest into an integrated logistics company with a full suite of shipping and logistics solutions, reorganizing the company around customer needs.  
  
Dennis was named Chief Strategy Officer in March 2023 after serving as Chief Customer Officer since April 2020, Chief Customer Experience Officer from January 2017 to April 2020, and Vice President of Strategy from February 2014 to December 2016. Prior to that, he served as Director of Strategic Planning and held positions as Pricing Manager and Pricing Analyst at ABF Freight®. He joined the company in 2003 after beginning his career at Walmart Logistics, a division of Walmart Stores Inc.   

Dennis holds a bachelor’s degree in industrial engineering from the University of Arkansas.  

In the Media:

Managing Disruption in the Supply Chain

First, Middle Final Mile

What Does Customer Obsession Look Like in Transportation

Outside the Office:

Arkansas Academy of Industrial Engineering
University of Arkansas-Fayetteville

United Way of Fort Smith
Board of Directors