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Steven Leonard
Chief Commercial Officer and President, Asset-Light Logistics
ArcBest
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Steven Leonard is the Chief Commercial Officer and President of Asset-Light Logistics at ArcBest®. With over 20 years of experience, his focus is on supporting our customers’ supply chain needs through our extensive capacity network. Steven has a deep understanding of ArcBest’s full suite of shipping and logistics solutions and is tuned in to our customers’ supply chain challenges. His teams work to leverage our expertise and scalability to ensure customers receive best-in-class service, which includes getting the right solution at the right time at a rate that makes sense. In his career at ArcBest, Steven served as one of the driving forces behind the company’s coordinated efforts in 2020 to better align sales and marketing operations. The company utilized data, analytics and improved processes to make better decisions, with the goal of identifying customer needs and continuously meeting and exceeding their expectations. In 2005, he led the redevelopment of ArcBest’s time-critical business, which allowed the company to focus on customers’ time-sensitive shipping challenges. This transformative initiative helped grow time-critical business by more than 400 percent and set in motion the company’s ability to meet a variety of customer needs that still exist today. Steven was named Chief Commercial Officer and President of Asset-Light Logistics in March 2023 after serving as Chief Sales and Customer Engagement Officer since April 2020. In this role, he led the company’s sales and customer solutions teams, coordinating and aligning the ArcBest sales and customer support initiatives. From November 2014 to December 2016, he served as Vice President – Global Forwarding for Panther Premium Logistics®. Steven joined the company in 2001 as a quotation analyst for U-Pack®, and in his tenure with the company has held positions that include Manager of Quotation Services, Manager of TimeKeeper Pricing, Director of Strategic Planning and Divisional Vice President. Steven holds a bachelor’s degree in business administration from the University of Arkansas. In the Media:Check Call with ArcBest’s Steven Leonard: No charges for LTL Outside the Office:Youth Little League Football and Baseball Coach |
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