ABF Freight Awards and Recognition
The best service is the one that never stops improving
Excellence isn’t a milestone — it’s a mindset. That’s why ABF Freight® has been recognized 19 times for exceeding industry benchmarks in Mastio’s annual survey. And why we’re the only LTL carrier to receive the ATA Excellence in Security Award 11 times. We’re proud of the recognition, but what really matters is this:
Our service keeps getting better
Our digital tools are smarter and easier to use
Our teams are empowered to help
ABF Awards
Exceeded Industry Benchmark 19x
2024 Mastio results are in, and ABF Freight surpassed industry standards for the 19th time. We’re ranked highly in categories including claims processes, website usability, problem resolution, proactive communication and knowledgeable assistance. Trust us to deliver excellent LTL service.
Our customers say it best: “Consistency, from pickups to delivery, the whole package.”
7x Winner of ATA President's Trophy
Recognizing the most outstanding carrier in the over 100 million miles category based on safety record, programs and community outreach activities.
10x Winner of ATA Excellence in Claims & Loss Prevention
Recognizing the company’s commitment to providing an exceptional claims experience.
11x Winner of ATA Excellence in Security Award
Recognizing the company’s ability to protect its employees, property, trucks and cargo.
133 Safety Awards
Presented to ABF drivers and employees
239 Safe Driving Milestones
Reached by ABF city and road drivers
Service that learns, adapts and gets better every year
Every improvement we make — from simplifying online tools to improving response times — comes from one place: listening to our customers. We're proud to be known for service excellence, but we're even prouder of the journey we’ve taken to earn it.
#1 national LTL carrier for website usability
We’re focused on helping our customers navigate their logistics challenges by continuously developing advanced technology that enhances transparency, improves efficiency and makes it easier to do business.
We’re a partner and trusted advisor
What sets us apart isn’t what we’re capable of; it’s what we’re willing to do. Whether it’s resolving a complex issue, making a process easier or saying yes when others say no, we go the extra mile because our customers deserve nothing less.
Proud of where we’ve been & excited for what’s next
Our journey doesn’t stop here. We’re doubling down on what we know matters most: a commitment to quality and a relentless focus on the people we serve.
Ready to put ABF to work for you?