Managed Transportation
Let's build
a solution
Transportation expertise without the day-to-day burden
Managing freight across carriers, modes, facilities and customer expectations can consume significant time and resources. ArcBest acts as an extension of your team, overseeing transportation planning, execution, carrier management, visibility and continuous improvement through a managed transportation solution built around your business. Whether you’re looking to improve performance, control costs or reduce administrative complexity, we help keep freight moving while providing visibility every step of the way.
When managed transportation makes sense
Managed transportation may be a fit if you:
Manage freight across multiple carriers
Lack dedicated transportation resources
Need better shipment visibility
Are experiencing rapid growth
Want to improve transportation performance
Need help controlling freight spend
Transportation challenges we help solve
Limited transportation visibility
Gain real-time insight into shipments, carrier performance and transportation activity across your network.
Rising transportation costs
Identify opportunities to improve procurement, mode selection and network efficiency
Carrier management complexity
Reduce the burden of sourcing, onboarding and managing carrier relationships
Service performance issues
Improve execution, shipment tracking and carrier accountability
Resource constraints
Extend your team’s capabilities with dedicated transportation experts who manage day-to-day execution and issue resolution.
Network growth & change
Adapt transportation strategies as your business expands, enters new markets or experiences shifting demand.
How managed transportation works
Plan
Develop transportation strategies aligned with your operational requirements and business goals
Procure
Source and manage carrier capacity through a broad, vetted transportation network
Execute
Coordinate shipments, monitor performance and address issues as they arise
Optimize
Use data, reporting and analytics to identify opportunities for continuous improvement
Manage back-office processes
Keep things running smoothly with these operational and administrative benefits:
- Carrier freight bill audits
- Bill settling
- Claims management
- Cost allocation
What managed transportation includes
Transportation Management Technology
Managed transportation programs are supported by transportation management technology, including an enterprise-grade TMS, to help improve visibility, automation and shipment management.
Capabilities:
Enterprise-grade TMS with API/EDI/Flat File integration (MercuryGate)
Real-time tracking, routing logic, mode optimization, and automation
Self-serve portals with automation for load planning and tendering
Procurement and carrier sourcing
Professional procurement software for RFPs and cost analysis
Dedicated pricing engineers and sourcing teams
Bonus/malus modeling to balance cost and service
Carrier engagement with a carrier mindset
Business intelligence and reporting
Robust Power BI dashboards and real-time KPI tracking
Carrier scorecards and performance analytics
Actionable insights for business decisions
Financial and claims automation
Automated freight contract audit and pay processes
Centralized claims management by ArcBest experts
Implementation and alignment
Structured onboarding and SOP development
Ongoing optimization and strategic alignment
Dedicated transportation support
Dedicated support for streamlined communication
Planning specialists proactively track shipments and resolve issues
Personalized service tailored to your business needs
Collaborative approach to ensure alignment with your business goals
